1. Introduction
GravixGame ("we," "our," or "us") operates the website gravixgame.com and provides game development services to studio partners worldwide. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or communicate with us about our services.
2. Information We Collect
Information you provide directly: When you fill out our contact form, email us, or communicate via WhatsApp, we collect your name, email address, company name (if provided), phone number (if provided), and the content of your message including project details you choose to share.
Automatically collected information: Like most websites, we collect standard server log data including your IP address, browser type, referring/exit pages, date/time stamps, and pages visited. We use this data in aggregate to understand how visitors use our site and to diagnose technical issues.
Cookies and similar technologies: We use a minimal analytics cookie to measure page visits and referral sources. This cookie does not track you across other websites. You can disable cookies in your browser settings at any time.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries about our game development services and catalog titles
- Send you project proposals, quotes, and scope documents you've requested
- Improve our website content and user experience based on aggregate usage patterns
- Comply with legal obligations and enforce our Terms of Service
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Sharing and Disclosure
We may share your information only in these limited circumstances:
- Service providers: We use trusted third-party services for website hosting (AWS), email delivery, and analytics. These providers are contractually bound to process data only on our instructions.
- Legal requirements: We may disclose information if required by law, court order, or governmental regulation.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website.
5. Data Retention
We retain contact form submissions and correspondence for up to 3 years to maintain continuity in our business relationships. Server logs and analytics data are retained for 12 months. You may request deletion of your personal data at any time by contacting us at hello@gravixgame.com.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing activities
- Data portability (where applicable)
To exercise any of these rights, email us at hello@gravixgame.com. We will respond within 30 days.
7. Children's Privacy
Our website and services are directed at business clients — game studios, streaming platforms, and publishers. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.
8. International Data Transfers
GravixGame is headquartered in Austin, Texas, United States. If you are located outside the United States, your information will be transferred to and processed in the U.S. We take appropriate safeguards to ensure your data is protected in accordance with this policy and applicable law.
9. Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last revised" date at the top of this page indicates when changes were last made. We encourage you to review this policy periodically.
11. Contact Us
For questions about this Privacy Policy or to exercise your data rights:
Email: hello@gravixgame.com
Mail: GravixGame, 600 Congress Ave, Suite 1400, Austin, TX 78701, USA
Phone: +1 (512) 555-0147